Silvia Club of NSW

Why drive when you can drift?
It is currently Fri Mar 29, 2024 7:32 am

All times are UTC + 10 hours [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
PostPosted: Sun Sep 20, 2009 8:45 pm 
Offline
T78 Hybrid
User avatar

Joined: Mon Apr 12, 2004 8:52 pm
Posts: 651
Location: Far South Coast
Car: R32 Skyline 4 door
Before I start, moderators feel free to delete the names of the buisness.
But the people should know.

To keep a very long story short.
I bought a cf bonnet from unique autosports a while ago, and after a few months these white cloudy marks started to appear under the surface.
These marks got worse and worse and still continue to.

I paid good money for this bonnet, and had a look at a mates second hand one which happens to be parked outside 24/7. Not a single thing wrong with it.

So I ring u.a and although they appeared to be on my side, there was another player in this drama.

Carmate. I bought the bonnet off u.a and u.a gets the bonnets from them.

So after I kept receiving third hand information, I decided to speak to carmate directly.

From what they said It is my fault, because I should hose the bonnet down when it gets hot to prevent this problem.

What the fuck!

I was never told this at any point and I have never heard this before.

My father inlaw, a panel beater all his life said it is deffinately made wrong, it should never have happened.

So after they claim to have 'grade A quality' and a 'protective UV coating that holds its high gloss finnish' consider all this before you shell out 1100 odd dollars...

Oh and after both parties received my bonnet for inspection, jackshit eventuated and I have this piece of shit bonnet back on my car.

EDIT: I will get photos up tomorow to show you what I'm talkng about.

_________________
When I grow up I wanna win the lotto...


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Sep 20, 2009 8:57 pm 
Offline
Overlord
Overlord
User avatar

Joined: Thu Jan 31, 2002 11:00 am
Posts: 4360
Location: Leading
Car: DeathWagon + Sil80 + Nugget
So the moral to the story is that Carmate stuff is crap and they don't support their product? I thought that was common knowledge

_________________
Disclaimer: I actually DO know everything

Sil80 - SR20DET 231rwkw
Silvia Race Nugget - SR20DET 225rwkw
Stagea - DeathWagon - RB25DET 185rwkw.

My Lame Gallery: http://www.toomuchboost.com/gallery/main.php


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Sep 21, 2009 5:46 pm 
Offline
TO4
User avatar

Joined: Tue Aug 27, 2002 11:19 pm
Posts: 205
Location: Sydney
Car: s15
have u considered talk to fair trading? I think U.A is responsible, even though they source it from Carmate. They sell the product and they should support it, no matter where they come from.

Well, all the best mate


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Tue Sep 22, 2009 11:18 am 
Offline
Quad T88
User avatar

Joined: Tue Aug 17, 2004 10:09 pm
Posts: 3924
Location: gatesville
Car: *insert car here*
sorry to hear man, id be pissed off as well.
on another note, you can get cf bonnets from mu secret for under $900.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Tue Sep 22, 2009 2:41 pm 
Offline
T51 Hybrid

Joined: Tue Mar 27, 2007 9:23 pm
Posts: 395
Car: sileighty
yeah mate go to fair trading at the very least it will be a recorded complaint... if they get a few of these action has to be taken i think.

_________________
Image

formerly 3AM


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Tue Sep 22, 2009 6:20 pm 
Offline
T78 Hybrid
User avatar

Joined: Mon Apr 12, 2004 8:52 pm
Posts: 651
Location: Far South Coast
Car: R32 Skyline 4 door
Well i never knew they came from carmate.
I looked on carmates site, then decided to go with u.a because of what I thought would be better quality, considering it was dearer.

Only when I had this problem I found out who gets what from where, I rekon its bullshit though.
Same product, different buisnesess, advertised differently but at different prices.

I didnt want to go that way with fair trading, u.a did their best but as every one told me, they supplied it so they have to fix me up for it.

It has been a while since this happened, but at the time I was told it wasnt a structural fault, and it had been over the warranty time.
So bad luck for me.

And if you were wondering why im posting now is because I only just looked at carmates site and read their desciption of their cf bonnets.

I wouldnt of bought it from carmate, thats why i went with u.a.
But its the same thing...

_________________
When I grow up I wanna win the lotto...


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Oct 04, 2009 12:17 am 
Offline
T03 Hybrid
User avatar

Joined: Wed May 03, 2006 10:16 am
Posts: 188
Location: Sydney
Car: 200sx s14
Sorry to hear about what happened,
hope your not going to sit there and cop the loss. like what others have said. you should go talk to department of fair trading. U.A mite seem like they are nice and are trying to help you, but legally they are responsible for the defect products. It was their choice to buy from carmate at wholesale price and then sell the product to the public at retail price. They make profit from each sale in which they must take responsibility for product failure. (same reason why Garrett doesnt deal with public but sell through GCG, which then sells to the public and dealing with all the customer relations).

The Fair Trading Act 1987 No 68, s44:
A person shall not, in trade or commerce, in connection with the supply or possible supply of goods or services or in connection with the promotion by any means of the supply or use of goods or services
a) falsely represent that goods are of a particular standard, quality, value, grade, composition, style or model or have had a particular history or particular previous use,


and U.A made alot of claims as you said.

Just go back and threaten them that you will take legal action.
hope all goes well. keep us posted on what happens.

_________________
* God made turbo lag to give V8's a chance!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Mon Oct 05, 2009 7:23 pm 
Offline
T78 Hybrid
User avatar

Joined: Mon Apr 12, 2004 8:52 pm
Posts: 651
Location: Far South Coast
Car: R32 Skyline 4 door
Cheers for that mate. I'll see what happens...

_________________
When I grow up I wanna win the lotto...


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Tue Oct 13, 2009 12:04 pm 
Offline
Quad T88
User avatar

Joined: Tue Aug 17, 2004 10:09 pm
Posts: 3924
Location: gatesville
Car: *insert car here*
how long do they give warranty on their bonnets?


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC + 10 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 15 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group